Contact Us

Get help with Online Alarm or send us your feedback

Send us a Message
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Direct Contact
Reach out to us directly via email

General Support

For general questions and assistance

support@onlinealarm.com
Response: 24-48 hours

Technical Issues

Report bugs and technical problems

tech@onlinealarm.com
Response: 12-24 hours

Business Inquiries

Partnerships and business opportunities

business@onlinealarm.com
Response: 2-3 business days
Quick Help
Common issues and quick solutions
Issue
Alarm not working

Enable browser notifications and keep the tab open

Issue
No sound playing

Check your device volume and browser audio settings

Issue
Timer stops counting

Ensure the browser tab remains active and visible

Issue
Wrong time displayed

Check your system clock and time zone settings

Support Hours
Monday - Friday:9:00 AM - 6:00 PM (UTC)
Saturday:10:00 AM - 4:00 PM (UTC)
Sunday:Closed

* Emergency technical issues are monitored 24/7